Scrivener...

Okay first, before I start this post, I need to say

OH. MY. GAH!!!!!!

Okay, I think I'm done.

I just spent the last half an hour trying to find something in Scrivener and it has now prompted a blog post.

Seriously.

I ADORE Scrivener, truly, I do. But these last few weeks have been a complete nightmare with it.

First of all, if you are using Windows and having an issue with Scrivener (Not Responding), allow me to enlighten you.

Go to your C:\Program Files\Scrivener, or, C:\Program Files(x86)\Scrivener and find the .exe file.

Right click, select Properties.

Select the "Compatibility" tab and check the box "Run this application in compatibility mode for" and leave it for whatever is the default or already highlighted selection.

If this doesn't work, re-start you computer and try again. If it still doesn't work, select the compatibility mode until you get it to work properly.

Now that we're through there, let me just say I could not find my live word count bar to save my life. Each section used to show me a live word count and character count. I didn't know what happened, but when I finally got Scrivener to boot properly, my word count was gone.

*POOF!*

Disappeared. Like I said, I just spent a half hour trying to find it again, searching Google, getting warmer when I learned it was called a "live word count bar". This is something I need to have showing! I can't just stop and do an overall project statistics to find my word count or pause to hit Ctrl+whatever...

I got used to that little guy down there and I thought he was gone forever!

But I found it. So I'm sharing this information with you in case you run into a similar issue. Because my bar did just disappear when I finally got the program to launch.

It's in your Footer display. Which I did not know. I feel sort of silly, slightly stupid, but hey, it's all good now.

So if your live word count bar is gone from the bottom of your screen, select "View", go to "Layout" and make sure there is a check mark next to "Footer View".

Thank you, that is all.

Harry Potter And A Touch Of Sarcasm...

Okay, so I have to wait 'til Monday to see the new Harry Potter movie because that's payday. Bummer. I'm so excited I could spit! Just kidding, if I do I will make sure it is not on your shoes.

So this past week, posts have had to be scheduled, probably next week as well. I hate doing that because I feel a little disconnected with everyone when I am not on here daily. Then I filter quickly through all the other blogs and rarely have time to comment, only on a few.

So where's the sarcasm come in? I've been reading posts about sarcasm, people working customer service and getting their sarcasm and snarkiness from their years dealing with ignorant (just a nice way to say stupid) people.

I have certainly had MY share of that particular piece of pie. Customer service was, if nothing else, entertaining at best. Irritating at worse. I have to say, my favorite people were the ones who would call me while I worked tech support. Now... mind you. I worked for an internet company and later on, tech support for a tax program.

Rule number one... don't piss off the person who is in control of resetting your password. Don't scream and yell at dozens of people because your kid got busted doing something he wasn't supposed to be doing per terms of service. Or your husband for that matter. I would have liked to have dealt with the husband in one case because the wife was an absolute train wreck of a witch. Before hanging up, (after changing her password and telling her what it was...) she told me, "F -- you very much." She almost had the phone on the cradle and her husband was in the background telling her "Wait, wait! What is... blah blah blah?" So I answered her question as politely as I could. And she said it AGAIN! Twice! "F-- you very much." *click* THAT time was doubly uncalled for. So I changed her password and put in the customer service notes: "Cannot be nice, swearing the entire time and just downright rude. If she calls back, yeah, I did reset her password because she was being a b--."

My all time favorites when I worked tech support for the tax software was the "Any key" situation. After installation, it would usually tell you to press 'any key to continue'.
"Well, where IS the 'Any Key'?"
"Just press ANY key on your keyboard."
"But I can't find it."
"It's the space bar. Press the space bar."
"Ooooh! Good to know!"

Then there was, I kid you not, the classic disc drive person who thought it was a cup holder. I ACTUALLY got that call, but no, I didn't start the joke.

I also got people who couldn't install it because the disc wasn't working. The amazement in their voices when I told them to wash it in warm water with a tiny drop of dish soap and then pat dry was priceless. They would always call back just to say, "It WORKED!"

And last but not least... there was always one poor guy I relentlessly picked on while working a convenience store. The one who would come in and ask if I could break his 50 dollar or 20 dollar bill. I couldn't get enough of the look on their faces when I said, "Sure!" and tore it in half.

Hope this gives you a good laugh on this wonderful Saturday! See you on Monday!